Quality document request guide
Your quality document request may concern a foil tray, its lid, or just the printed surface. We can review the file you need against that specific item and the market where you plan to use it.
If you already have a checklist, you can send it as it is. A product reference and your deadline give us a place to start, even when some specifications are still open.
Ask about your documents
Which quality document do you need?
The file depends on what you are trying to confirm. A factory certificate, for example, does not answer the same questions as a document for a particular tray and lid.
| Your review | What the document should address | Reference to include |
|---|---|---|
| Food contact | The exact component and intended use covered by the requested declaration or supporting file. | Tray or lid reference, food-contact side, food type, use conditions and destination market. |
| Sample approval | The sample version and the points you are approving, such as lid fit, a print proof or carton marks. | Sample photo or drawing, revision, outstanding checks and the decision you need to make. |
| Packing and shipment | The item code, packing quantity and carton or pallet information for the order concerned. | Order reference, label example, destination and the stage at which you need the file. |
| Factory review | The factory or management-system document you have been asked to review. | Requested file name and the product or supplier review it supports. |
Unsure which file applies? The quality and documentation overview covers the broader review.
What does your document request cover?
A tray, lid and printed surface can have different materials and uses. Knowing which part you need reviewed helps us keep the answer specific to your pack.
Aluminum tray body
The tray reference, dimensions and food-contact side identify the item under review. Food type, storage and reheating conditions describe how you intend to use it.
If a lid is part of the pack, its material and reference belong in the request too. A tray document alone does not describe that closure.
Lid, film or closure
For your closure, we need the material or film reference alongside the matching tray. The rim, food height and intended use can matter when reviewing the combination.
You can include a photo of the closed pack. For a physical fit question, see the foil lid fit guide.
Print, coating or color
The artwork version, printed side and coating identify the surface you want reviewed. A color proof and a food-contact question are separate approval points.
If your artwork or coating has changed, the previous file needs to be checked against the new version.
Carton, label or item code
Your carton mark needs to match the order reference and packing quantity. Destination and pallet requirements also belong with that shipment.
The carton specification checklist covers those packing details without expanding your document request into a full quotation.
A repeat order with changes
An old order reference is useful, together with what has changed. A different lid, artwork, carton or destination may call for a fresh document review.
If the sample has also changed, the sample approval checklist helps you compare the versions before approval.
Your quality document request
You do not need a formal technical letter to ask. Your own checklist or a short message is fine. Where a detail is undecided, we would rather know it is open than work from an assumed specification.
A photo is useful when you do not have an item code. If you are also preparing a quotation, you can add it to the quote configurator.
Before you approve the quality documents
The document and the sample should refer to the same version. These are the points worth checking when a file arrives or a previous order is used as a reference.
- Item and revision
- The tray, lid, artwork and sample references should identify the combination you intend to order. An earlier approval may concern a different lid or print version.
- Scope of the answer
- Lid-fit approval describes fit. A print proof describes the artwork. Neither, by itself, answers every material or food-contact question about the pack.
- Open points
- A pending coating, destination or packing change should stay visible in your correspondence. We can review that change before treating earlier wording as final.
For U.S. background, the FDA's food-contact substances information includes component status and conditions of use. It is general guidance, not evidence that a particular Qixin item has been approved.
What file are you waiting for?
You can send us the requirement exactly as you received it, with the tray or component reference and your destination market. Let us know when you need to review the document and which details are still undecided.
Discuss your document request